Products will only be shipped after payment has been received.
Products that are not in stock may be sent directly from the Supplier.
If a Product is on Back Order, you will be notified.
You should receive your order within 48hrs, if you don't receive your order after 7 days, please contact us to do a track and trace on your item.
Our preferred method of delivery is via Courier, however in some instances standard post may be used.
Exports: We do not under any circumstance ship out of NZ
You can view our Refunds Policy here.
If you need help call us (09) 425 9574 we can usually help over the phone or pop into our store.
Order can not be cancelled once it has been fully completed however, normal returns policy as above is applied.
Fair Trading Act NZ
We are are registered New Zealand company so you are covered (were applicable) under the Fair Trading Act 1996
Consumer Guarantees act NZ
Personal Consumers are also covered (were applicable) by the Consumer Guarantees Act 1993.
If there are any questions you may contact us using the information below.
35 Queen st Warkworth
(09) 425 9574